Privacy policy
Effective Date: 18th July 2025
At VYB THEORY, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.vybtheory.com (the “Site”).
1. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site.
We refer to this automatically collected information as “Device Information.” We collect this using:
- Cookies
- Log files
- Web beacons, tags, and pixels
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
- Your name
- Billing address and shipping address
- Payment information (including credit card or UPI details)
- Email address
- Phone number
This is called “Order Information.”
2. HOW DO WE USE YOUR INFORMATION?
We use the Order Information to:
- Process your orders and payments
- Arrange for shipping and provide order confirmations
- Communicate with you
- Screen our orders for potential fraud
- Provide you with information or advertising relating to our products or services (if opted in)
We use the Device Information to help us screen for potential risk and fraud and to improve and optimize our Site experience.
3. SHARING YOUR PERSONAL INFORMATION
We do not sell or rent your personal information.
We may share your Personal Information with third parties who assist us in fulfilling orders, delivering services, or operating our website, such as:
- Shopify (our e-commerce platform)
- Razorpay, PayPal, or other payment gateways
- Shipping partners like Shiprocket, Delhivery or Bluedart
- Analytics tools like Google Analytics
- Marketing platforms like Meta (Facebook/Instagram Ads) or email service providers
We may also share your information to comply with applicable laws and regulations or to respond to a legal request.
4. BEHAVIOURAL ADVERTISING
As described above, we may use your information to provide targeted advertisements or marketing communications.
To opt out of targeted advertising, please contact us at salesvybtheory@gmail.com
5. YOUR RIGHTS
If you are a resident of India, under the Information Technology Act and Rules, or if you are accessing the site from another country (such as the EU under GDPR), you have the right to:
- Access the personal information we hold about you
- Ask us to correct, update, or delete your personal information
- Withdraw consent at any time (for example, opt out of marketing)
To exercise these rights, please contact us at salesvybtheory@gmail.com
6. DATA RETENTION
We retain your Order Information for our records unless and until you ask us to delete it.
7. SECURITY
We take reasonable precautions to protect your personal data and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, or destroyed.
8. CHANGES TO THIS POLICY
We may update this privacy policy occasionally to reflect changes to our practices or for legal or regulatory reasons.
9. CONTACT US
For more information or if you have questions, contact us at:
📩salesvybtheory@gmail.com