Shipping policy
Thank you for shopping with VYB THEORY. Below is everything you need to know about our shipping process.
Shipping Timeline:
· Orders are processed and dispatched within 8–15 business days from the date of order confirmation.
· For made-to-order and pre-order items, additional time may be required. Timelines will be mentioned on the product page.
· Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Areas:
· We ship across all serviceable pin codes in India.
· For international orders, please contact us at salesvybtheory@gmail.com before placing your order.
Shipping Charges:
· Express Shipping may be available. Please contact us at salesvybtheory@gmail.com prior to placing your order to confirm availability and pricing.
Order Tracking:
· Once dispatched, a tracking link will be shared via email or SMS so you can follow your order status in real time.
Delays & Exceptions:
· If the shipping address provided by the customer is incorrect and results in a failed delivery, the order will be considered completed and no refund will be issued.
· The company will make one additional delivery attempt after reconfirming the correct address with the customer. The customer will be required to cover re-shipping costs before the second delivery attempt is made.
· Delivery may be delayed due to:
o Strikes, natural disasters, or courier disruptions
o Remote or restricted delivery zones
o Custom or made-to-order production timelines
We always strive to dispatch your order as quickly as possible and will keep you informed in case of any unexpected delays.
Need Help? For any shipping-related queries, please reach out to us at: 📩salesvybtheory@gmail.com